Once an order has been submitted, it will be processed and shipped within 1-2 business days. Our regular shipping and order processing days are Monday-Friday, excluding national holidays.

Upon order submission, customer will receive an e-mail notification to view the order status. Upon shipment, customer will receive an email containing tracking information.

All orders are shipped from the SKECH Distribution Centers, On all international orders customer is responsible for all taxes, duties, and brokerage fees.

The Customer assumes responsibility for orders returned due to incorrect/missing address information, or any fees related to customs or importing. SKECH is not responsible for lost or damaged shipments.

If you wish to review your order with one of our representatives, you may contact Customer Service at support@skech.me Monday-Friday between 9am and 5pm.

 Address:

U.S.A Office
3556 Ruffin Rd. South. San Diego - CA 92123

EMEA Office
6 Beit Ha'Shoeva St. Tel Aviv Israel 6581404
Tel: +972-72-2220020

U.K Customer Service Phone Number: 
+44 20 3514 2776